Our Story

Since the launch of our first destination in 2010, we’ve maintained the same beliefs for each subsequent destination we’ve added to the portfolio. We feel the only way to really do justice to a country is to give it a dedicated website, packed with ideas, hotels, destinations and excursions above and beyond the standard fare most websites serve up. We then back that up with a very experienced team (on average we each have over 10 years industry experience and have visited our destinations numerous times, if not actually lived there); that experience enables us to give honest, helpful advice and put together tailor-made holidays to your exact specifications. Finally we believe in sensible pricing: pricing that means tailor-made travel is affordable and not just limited to the luxury end of the market.

In January 2015 we were delighted to win our first award, taking bronze in the much-coveted and very competitive Wanderlust Top Tour Operator Awards; we backed this up by winning a place on shortlist again in 2016 and 2017. Then in 2018 we achieved one of our original business goals, winning a Wanderlust Top Tour Operator Gold Award with a 100% client satisfaction rating. Wanderlust Awards are based on a client satisfaction rating rather than simple number of votes, and the standards are incredibly high with 99%+ usually required to secure first place. So winning these awards brings us a great deal of pleasure and pride as it means we have lots of very happy clients!

You can read further about our clients’ experience of Holiday Architects by visiting our Trustpilot page found here.

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Tailor-Made Travel

Tailor-made travel starts with a blank sheet of paper and a conversation with one of our experts, and finishes with a holiday that’s been designed specifically for you. Nothing is set, nothing is off-the-peg, or off limits. You depart when you want, see what you want, stay where you want. It used to be that tailor-made travel was a relatively expensive way to go on holiday, but this isn’t the case any more: and we’ll make sure we stick to whatever budget you give us for the trip.

How We Work

After you initially contact us, we’ll always try and have a conversation with you, just to make sure we’ve completely understood what you’re looking for from the holiday, and to discuss some initial ideas with you. We’ll then go away and put together a bespoke itinerary based on that conversation and your requirements. Once you’ve received this, it is by no means our last and final offer, but rather a first draft: we fully expect to go back and forth with you making changes and tweaks until we have exactly the trip you are looking for. You’ll only part with your money once you’re completely happy with the holiday we’ve put together for you. Your money is 100% protected either by our ATOL bonding (for holidays including flights to/from the UK) or through our Travel Vault membership (for all other holidays).

The Team

After finishing her Law degree and exploring Asia and Europe extensively, Megan turned her attention to all things in Latin America. With only a basic grasp of Spanish and a lot of enthusiasm she set off on a six month solo adventure through Peru, Ecuador and Costa Rica. The region quickly won her heart and she realised there were just not enough superlatives to describe its astounding beauty. Megan’s enthusiasm for sharing her knowledge of the region naturally led her to a career in travel – she has now been designing tailor-made trips for more than nine years. Her recent research trips have allowed her to perfect the best routings and scope out the most characterful boutique hotels.

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Louise first travelled to Latin America almost 20 years ago, after escaping a ‘sensible’ but dull corporate job in London. She took off for a year travelling from South America to New Zealand, Australia and the Far East but the continent where she first landed became her new travel passion. Inspired by her Mexican godmother’s stories and her love of the colour, culture, history and music of this vibrant part of the world, she was smitten! Since returning from that trip, she has been working in travel ever since and has had the chance to visit some spectacular places in Latin America for research. Hard to pick favourites but the wild and rugged plains of Patagonia and the beautiful peaks of the Andes in Peru and Ecuador fuel her other love of mountains and hiking while the Galapagos, Antarctica and Ibera wetlands have been some of her top wildlife highlights in the world. She also has a nerdy fascination for the history of ancient civilisations from the Aztecs to Mayans and Incas.

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Dawn’s passion for all things travel started over 25 years ago, some of the high points include living and working in Mexico for 5 years, swimming with whale sharks and spending time learning the Mayan calendar and the Huichol culture fuelled Dawn’s passion for Central America leading her into a career setting up small group trips aiding conservation in Costa Rica.  Dawn’s love of wildlife and adventure naturally took Dawn back to Costa Rica’s rich diversity and myriad of wildlife and activities several times. Dawn’s Costa Rica adventures included whitewater rafting, zip-lining, kayaking, scuba diving and hiking her way around this magical country, key highlights include turtle watching seeing hundreds of (hatch-lings) hatch and spotting an elusive sloth family and an abundance of quetzales!

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Behind the scenes, Megan, Lou and Dawn are (ably?) assisted by the two company founders, Damien and Andrew. Both of them had an expat upbringing in the dim and distant past, so it’s almost inevitable they’ve ended up establishing a travel company. Damien is heavily involved in the marketing side of the business, whilst Andrew takes care of day-to-day things, like making the coffee.

 

T&C's

Once you pay the deposit for your holiday you’ll be entering into a contract with us, which is governed by our terms & conditions – so it’s particularly important that you read through these before making your booking. Please click the link below for our terms & conditions.

Costa Rica Holiday Architects T&Cs

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